2020 Chrysler Pacifica

Trims, performance, features, fuel economy, safety and known problems — with the pros and cons against similar 2020 models.

Chrysler Pacifica
Pictured: 2004-2006 Chrysler Pacifica -- 03-21-2012. Photo: IFCAR, Public domain, via Wikimedia Commons
Class
Minivan - 2WD
Body styles
4dr Minivan, Hybrid 4dr Minivan
Engines
3.6L 6-cyl
Drivetrain
Front-Wheel Drive, All-Wheel Drive
Fuel
Plug-in Hybrid, Regular Gasoline
MPG (best)
30 combined · 29 city / 30 hwy
Length
204.3 in
Curb weight
4,330–4,943 lb
NHTSA rating
★★★★★
Recalls
7 campaigns

Pros & cons

What's good

  • Excellent fuel economyUp to 30 MPG combined — 33% better than the average 2020 minivan (22.6 MPG).
  • Plug-in hybrid version availableOffered as a plug-in hybrid as well as gas.
  • AWD / 4WD available
  • 5-star NHTSA safety ratingTop overall score in federal crash tests.

Watch out for

  • Many owner complaints231 complaints filed with NHTSA versus about 20 for similar models — most often about the electrical system.
  • "Park outside" recallCheck that the recall repair was done before buying or driving.

Calculated from EPA, NHTSA and vPIC data against 5 similar 2020 models — not a review. How we calculate this →

Overview

The 2020 Chrysler Pacifica is a minivan offered with a 3.6L 6-cyl engine, including a hybrid version and front-wheel drive and all-wheel drive.

It measures about 204 inches long and 80 inches wide on a 122-inch wheelbase, with a curb weight of roughly 4,330 lb (4dr Minivan).

EPA rates its most efficient version at 30 MPG combined (29 city / 30 highway), 33% better than the 2020 minivan average of 22.6 MPG, for an estimated $2,250 a year in fuel.

In NHTSA crash testing it earned the top 5-star overall rating.

It has 7 recall campaigns on file and owners have filed 231 complaints with NHTSA since 2015, most often about the electrical system.

What changed for 2020

  • All-wheel or four-wheel drive now available

Compared with 2019; trim, feature and price changes aren't covered. See the 2019 Pacifica →

Dimensions & weight

BodyLengthWidthHeightWheelbaseTrack F / RCurb weightWeight F/R
4dr Minivan204.3 in79.5 in70.1 in122 in68.5 / 68.5 in4,330 lb55/45
Hybrid 4dr Minivan204.3 in79.5 in70.1 in122 in68.5 / 68.5 in4,943 lb56/44

Transport Canada CVS (Open Government Licence – Canada), Canadian-market figures.

Will it fit your garage? Check with your measurements →

Engines, MPG & running costs

VersionEngineTransmissionDriveCity / Hwy / Combvs. classFuel / yrCO₂ g/mi
Pacifica Hybrid Plug-in Hybrid3.6L 6-cylAutomatic (variable gear ratios)Front-Wheel Drive29 / 30 / 30+33%$2,250119
Pacifica3.6L 6-cylAutomatic 9-spdFront-Wheel Drive19 / 28 / 22-3%$3,050401
Pacifica AWD3.6L 6-cylAutomatic 9-spdAll-Wheel Drive17 / 25 / 20–$3,350445
10/10EPA fuel economy score (best version)
10/10EPA greenhouse gas score
Save $4,750Fuel over 5 years vs. average new car
22.6 MPG2020 Minivan - 2WD average

EPA estimates; "vs. class" is combined MPG against the 2020 EPA class average. How we calculate this →

Safety ratings & technology

VersionOverallFrontalDriver / passengerSideSide poleRolloverRollover risk
2020 Chrysler Pacifica VAN AWDNot rated★★★★★5★ / 5★★★★★★★★★★★Not rated–
2020 Chrysler Pacifica VAN FWD★★★★★★★★★★5★ / 5★★★★★★★★★★★★★★★★11.6%
OptionalElectronic stability control
OptionalForward collision warning
OptionalLane departure warning
Frontal crash test — 2020 Chrysler Pacifica VAN AWD
Frontal crash test — 2020 Chrysler Pacifica VAN AWD. Photo: NHTSA.
Side crash test — 2020 Chrysler Pacifica VAN AWD
Side crash test — 2020 Chrysler Pacifica VAN AWD. Photo: NHTSA.

Similar 2020 minivans

ModelBest MPG / rangeNHTSA overallRecalls
2020 Chrysler Pacifica (this car)30 MPG★★★★★7
2020 Toyota Sienna21 MPG★★★★★2
2020 Kia Sedona21 MPG★★★★★1
2020 Honda Odyssey22 MPG★★★★★14
2020 Dodge Grand Caravan20 MPG★★★★★1
2020 Chrysler Voyager22 MPG★★★★★1

Recalls (7)

Safety advisory: 2 recalls for this model year carry a "Do Not Drive" or "Park Outside" warning. Check your VIN now.
Electrical System › Propulsion System › Traction Battery · Jun 4, 2026 Park outside

NHTSA campaign 26V362000 · 17,277 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor › · Dec 17, 2025

NHTSA campaign 25V876000 · 86 vehicles

Problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Air Bags › Side/Window › Curtain · Oct 24, 2024

NHTSA campaign 24V793000 · 26 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk
An air bag that does not deploy during a crash increases the risk of injury.
Fix
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Hybrid Propulsion System · Jul 18, 2024 Park outside

NHTSA campaign 24V538000 · 3,606 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Hybrid Propulsion System › Inverter · Jan 17, 2023

NHTSA campaign 23V010000 · 67,117 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Back Over Prevention › Sensing System › Camera · Sep 10, 2020

NHTSA campaign 20V191000 · 319,610 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Electrical System › Wiring › Interior/Under Dash · Jun 9, 2020

NHTSA campaign 20V334000 · 23,079 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Fix
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Check your VIN for open recalls at NHTSA ↗

Not every 2020 Chrysler Pacifica is affected — only a VIN check confirms your car.

Owner-reported problems

231Complaints to NHTSA since 2015
10Involved a crash
3Involved a fire
12Injuries reported
33,000 miTypical mileage at failure
Electrical System90
Engine75
Power Train54
Steering34
Unknown Or Other26
Fuel/Propulsion System20
Service Brakes11
Seats10
Complaints received per month (last 24 months with reports)
24/11: 424/12: 425/01: 325/02: 425/03: 425/04: 425/05: 425/06: 225/07: 325/08: 225/09: 825/10: 325/11: 525/12: 126/01: 426/02: 126/03: 426/04: 526/05: 626/06: 326/07: 326/08: 126/09: 526/10: 324/1125/0225/0525/0825/1126/0226/0526/08max 8

Unverified owner reports; best-sellers collect more.

Used 2020 Chrysler Pacifica buyer's checklist

  1. Run the VIN at nhtsa.gov/recalls. 7 recalls this year — ask for proof of repairs.
  2. Safety-critical recall. At least one recall carries a "Do Not Drive" or "Park Outside" warning. Do not buy until the VIN shows it was repaired.
  3. Electrical System — 90 owner reports. Test every window, lock, light, screen and USB port; check the battery age.
  4. Engine — 75 owner reports. Cold-start the engine, listen for knocking, and watch for warning lights or hesitation on acceleration.
  5. Power Train — 54 owner reports. Test-drive through all gears, including reverse; note slipping, harsh or delayed shifts.
  6. Mileage to watch. Owners typically reported problems around 33,000 miles; ask what was repaired near that point.
  7. Hybrid system. Check for hybrid-system warning lights and ask whether the high-voltage battery has been replaced or is still under warranty.
  8. Before you pay: service records, a history report and an independent inspection.

Generated by DecodedCars from NHTSA recalls and owner complaints for the 2020 Chrysler Pacifica. Not a substitute for a professional inspection.

Other Pacifica years

Compare all years →
YearMPG (best)LengthOverallRecallsComplaints
2027 Pacifica22–Not rated11
2026 Pacifica30204.3 inNot rated511
2025 Pacifica30204.3 in★★★★★1031
2024 Pacifica30204.3 in★★★★★1173
2023 Pacifica30204.3 in★★★★★14195
2022 Pacifica30204.3 in★★★★★10334
2021 Pacifica30204.3 in★★★★★8403
2019 Pacifica30204.3 in★★★★★9361
2018 Pacifica32204.3 in★★★★★161,113
2017 Pacifica32204.3 in★★★★★171,621
2008 Pacifica18198.8 inNot rated049
2007 Pacifica18198.8 inNot rated0132

Sources: EPA, NHTSA, Transport Canada, Wikimedia Commons. Not affiliated with NHTSA, the EPA or Chrysler. How we calculate this →