DecodedCars2021 Mercedes-Benz Metris Passenger
Trims, performance, features, fuel economy, safety and known problems — with the pros and cons against similar 2021 models.
- Class
- Special Purpose Vehicle 2WD
- Body styles
- Van
- Engines
- 2.0L 4-cyl turbo
- Drivetrain
- Rear-Wheel Drive
- Fuel
- Premium Gasoline
- MPG (best)
- 19 combined · 18 city / 22 hwy
- Length
- 202.4 in
- Curb weight
- 4,850 lb
- NHTSA rating
- Not rated
- Recalls
- 7 campaigns
Pros & cons
What's good
Nothing stands out against similar models in the data.
Watch out for
- Premium fuel requiredEvery gasoline version is rated for premium, which raises running costs.
- 7 recallsMore than similar models (about 0). Confirm repairs with the VIN.
Calculated from EPA, NHTSA and vPIC data — not a review. How we calculate this →
Overview
The 2021 Mercedes-Benz Metris Passenger is a special purpose vehicle offered with a 2.0L 4-cyl turbo engine and rear-wheel drive.
It measures about 202 inches long and 76 inches wide on a 126-inch wheelbase, with a curb weight of roughly 4,850 lb.
EPA rates its most efficient version at 19 MPG combined (18 city / 22 highway), 10% worse than the 2021 special purpose vehicle average of 21 MPG, for an estimated $4,350 a year in fuel.
NHTSA has not published a 5-Star overall rating for this model year.
It has 7 recall campaigns on file and owners have filed 1 complaint with NHTSA since 2015, most often about the equipment.
What changed for 2021
- Best combined MPG down from 21 to 19
Compared with 2020; trim, feature and price changes aren't covered. See the 2020 Metris Passenger →
Dimensions & weight
| Body | Length | Width | Height | Wheelbase | Track F / R | Curb weight | Weight F/R |
|---|---|---|---|---|---|---|---|
| Van | 202.4 in | 76 in | 75.2 in | 126 in | 65.4 / 65 in | 4,850 lb |
Transport Canada CVS (Open Government Licence – Canada), Canadian-market figures.
Will it fit your garage? Check with your measurements →Engines, MPG & running costs
| Version | Engine | Transmission | Drive | City / Hwy / Comb | vs. class | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|---|---|
| Metris (Passenger Van) | 2.0L 4-cyl turbo | Automatic 9-spd | Rear-Wheel Drive | 18 / 22 / 19 | -10% | $4,350 | 457 |
EPA estimates; "vs. class" is combined MPG against the 2021 EPA class average. How we calculate this →
Safety ratings & technology
NHTSA has not published 5-Star ratings for the 2021 Mercedes-Benz Metris Passenger.
Similar 2021 special purpose vehicles
| Model | Best MPG / range | NHTSA overall | Recalls |
|---|---|---|---|
| 2021 Mercedes-Benz Metris Passenger (this car) | 19 MPG | Not rated | 7 |
| 2021 Mercedes-Benz Metris Cargo | 21 MPG | Not rated | 0 |
Recalls (7)
Equipment › Electrical › Infotainment › Video (Touch)Screen/Monitor/Unit · Jul 11, 2025
NHTSA campaign 25V463000 · 43,422 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Fix
- Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Fuel System, Gasoline › Delivery › Fuel Pump · Jun 26, 2023
NHTSA campaign 23V444000 · 20,500 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Fix
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Communication › Auto Crash Notification · May 20, 2022
NHTSA campaign 22V360000 · 19,937 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Fix
- The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings · Mar 8, 2022
NHTSA campaign 22V134000 · 42,132 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Fix
- Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Service Brakes, Hydraulic › Fluid · Feb 8, 2022
NHTSA campaign 22V066000 · 28,743 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- Risk
- A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
- Fix
- Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Seat Belts › Rear/Other › Retractor · Jul 7, 2021
NHTSA campaign 21V513000 · 1,514 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Fix
- Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
Seats · Feb 23, 2021
NHTSA campaign 21V106000 · 4 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
- Risk
- An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
- Fix
- DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
Not every 2021 Mercedes-Benz Metris Passenger is affected — only a VIN check confirms your car.
Owner-reported problems
Unverified owner reports; best-sellers collect more.
Used 2021 Mercedes-Benz Metris Passenger buyer's checklist
- Run the VIN at nhtsa.gov/recalls. 7 recalls this year — ask for proof of repairs.
- Equipment — 1 owner reports. Ask the seller and mechanic specifically about this system.
- Back Over Prevention — 1 owner reports. Make sure driver-assist systems and the backup camera work without error messages.
- Before you pay: service records, a history report and an independent inspection.
Generated by DecodedCars from NHTSA recalls and owner complaints for the 2021 Mercedes-Benz Metris Passenger. Not a substitute for a professional inspection.
Other Metris Passenger years
Compare all years →| Year | MPG (best) | Length | Overall | Recalls | Complaints |
|---|---|---|---|---|---|
| 2023 Metris Passenger | 19 | 202.4 in | Not rated | 4 | 2 |
| 2022 Metris Passenger | 19 | 202.4 in | Not rated | 5 | 9 |
| 2020 Metris Passenger | 21 | 202.4 in | Not rated | 8 | 7 |
| 2019 Metris Passenger | 21 | 202.4 in | Not rated | 12 | 9 |
| 2018 Metris Passenger | 21 | 202.4 in | Not rated | 10 | 28 |
| 2017 Metris Passenger | 22 | 202.4 in | Not rated | 14 | 29 |
| 2016 Metris Passenger | 22 | 202.4 in | Not rated | 13 | 127 |
Sources: EPA, NHTSA, Transport Canada, Wikimedia Commons. Not affiliated with NHTSA, the EPA or Mercedes-Benz. How we calculate this →