2018 Ram Promaster City

Trims, performance, features, fuel economy, safety and known problems — with the pros and cons against similar 2018 models.

Class
Special Purpose Vehicle 2WD
Body styles
Van, Wagon
Engines
2.4L 4-cyl
Drivetrain
Front-Wheel Drive
Fuel
Regular Gasoline
MPG (best)
24 combined · 21 city / 28 hwy
Length
187.8 in
Curb weight
3,549–3,699 lb
NHTSA rating
Not rated
Recalls
12 campaigns

Pros & cons

What's good

  • Excellent fuel economyUp to 24 MPG combined — 15% better than the average 2018 special purpose vehicle (20.8 MPG).

Watch out for

  • 12 recallsMore than similar models (about 1). Confirm repairs with the VIN.

Calculated from EPA, NHTSA and vPIC data against 4 similar 2018 models — not a review. How we calculate this →

Overview

The 2018 Ram Promaster City is a special purpose vehicle offered with a 2.4L 4-cyl engine and front-wheel drive.

It measures about 188 inches long and 72 inches wide on a 121-inch wheelbase, with a curb weight of roughly 3,549 lb (Van).

EPA rates its most efficient version at 24 MPG combined (21 city / 28 highway), 15% better than the 2018 special purpose vehicle average of 20.8 MPG, for an estimated $2,800 a year in fuel.

NHTSA has not published a 5-Star overall rating for this model year.

It has 12 recall campaigns on file and owners have filed 54 complaints with NHTSA since 2015, most often about the engine.

What changed for 2018

No changes to engines, powertrains, drivetrains, size, EPA ratings or NHTSA crash rating compared with the 2017 Promaster City — a carry-over year in the data.

Compared with 2017; trim, feature and price changes aren't covered. See the 2017 Promaster City →

Dimensions & weight

BodyLengthWidthHeightWheelbaseTrack F / RCurb weightWeight F/R
Van187.8 in72 in74 in121.3 in59.4 / 60.2 in3,549 lb
Wagon187.8 in72 in74 in121.3 in59.4 / 60.2 in3,699 lb

Transport Canada CVS (Open Government Licence – Canada), Canadian-market figures.

Will it fit your garage? Check with your measurements →

Engines, MPG & running costs

VersionEngineTransmissionDriveCity / Hwy / Combvs. classFuel / yrCO₂ g/mi
Promaster City2.4L 4-cylAutomatic 9-spdFront-Wheel Drive21 / 28 / 24+15%$2,800374
5/10EPA fuel economy score (best version)
5/10EPA greenhouse gas score
Spend $2,000Fuel over 5 years vs. average new car
20.8 MPG2018 Special Purpose Vehicle 2WD average

EPA estimates; "vs. class" is combined MPG against the 2018 EPA class average. How we calculate this →

Safety ratings & technology

NHTSA has not published 5-Star ratings for the 2018 Ram Promaster City.

Similar 2018 special purpose vehicles

ModelBest MPG / rangeNHTSA overallRecalls
2018 Ram Promaster City (this car)24 MPGNot rated12
2018 Ford Transit Connect23 MPG★★★★★6
2018 Nissan NV200 Cargo Van25 MPGNot rated1
2018 Chevrolet City Express Cargo Van25 MPGNot rated1
2018 Nissan NV200 NYC Taxi24 MPGNot rated0

Recalls (12)

Engine And Engine Cooling › Cooling System › Radiator Assembly · Oct 23, 2025

NHTSA campaign 25V720000 · 300,691 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk
Electrical circuits that overheat increase the risk of a fire.
Fix
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Power Train › Automatic Transmission › Lever And Linkage › Column Shift · Oct 15, 2020

NHTSA campaign 20V582000 · 20 vehicles

Problem
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Power Train › Automatic Transmission › Lever And Linkage › Column Shift · Jan 23, 2020

NHTSA campaign 20V036000 · 222,207 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Equipment › Appliance › Air Conditioner · Nov 15, 2019

NHTSA campaign 19V818000 · 99,128 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk
An overheated fan motor increases the risk of a fire.
Fix
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Equipment · Jun 11, 2019

NHTSA campaign 19V428000 · 325 vehicles

Problem
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Seats · Apr 29, 2019

NHTSA campaign 19V333000 · 544 vehicles

Problem
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Seats · Apr 18, 2019

NHTSA campaign 19V313000 · 2,080 vehicles

Problem
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Seats · Mar 1, 2019

NHTSA campaign 19V332000 · 90 vehicles

Problem
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
Electrical System › Wiring › Front Underhood · Aug 9, 2018

NHTSA campaign 18V524000 · 12,779 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Steering › Rack And Pinion · Mar 6, 2018

NHTSA campaign 18V149000 · 225 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Risk
A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
Equipment › Other › Labels · Feb 22, 2018

NHTSA campaign 18V129000 · 3,460 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk
If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
Air Bags › Side/Window · Nov 14, 2017

NHTSA campaign 17V712000 · 3,514 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Risk
A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Fix
Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
Check your VIN for open recalls at NHTSA ↗

Not every 2018 Ram Promaster City is affected — only a VIN check confirms your car.

Owner-reported problems

54Complaints to NHTSA since 2015
4Involved a crash
1Involved a fire
0Injuries reported
29,000 miTypical mileage at failure
Engine18
Electrical System12
Unknown Or Other7
Power Train7
Visibility/Wiper4
Service Brakes4
Exterior Lighting3
Steering3
Complaints received per month (last 24 months with reports)
21/09: 221/10: 221/12: 122/03: 122/04: 222/08: 122/09: 122/12: 123/01: 223/05: 123/09: 123/10: 124/03: 124/04: 124/07: 124/10: 325/03: 225/05: 125/07: 125/09: 126/02: 226/03: 126/04: 126/09: 121/0922/0322/0923/0524/0324/1025/0726/03max 3

Unverified owner reports; best-sellers collect more.

Used 2018 Ram Promaster City buyer's checklist

  1. Run the VIN at nhtsa.gov/recalls. 12 recalls this year — ask for proof of repairs.
  2. Engine — 18 owner reports. Cold-start the engine, listen for knocking, and watch for warning lights or hesitation on acceleration.
  3. Electrical System — 12 owner reports. Test every window, lock, light, screen and USB port; check the battery age.
  4. Power Train — 7 owner reports. Test-drive through all gears, including reverse; note slipping, harsh or delayed shifts.
  5. Mileage to watch. Owners typically reported problems around 29,000 miles; ask what was repaired near that point.
  6. Before you pay: service records, a history report and an independent inspection.

Generated by DecodedCars from NHTSA recalls and owner complaints for the 2018 Ram Promaster City. Not a substitute for a professional inspection.

Other Promaster City years

Compare all years →
YearMPG (best)LengthOverallRecallsComplaints
2022 Promaster City24187.8 inNot rated970
2021 Promaster City24187.8 inNot rated10116
2020 Promaster City24187.8 inNot rated743
2019 Promaster City24187.8 inNot rated1065
2017 Promaster City24187.8 inNot rated1276
2016 Promaster City24187.8 inNot rated1558
2015 Promaster City24187.8 inNot rated1388

Sources: EPA, NHTSA, Transport Canada, Wikimedia Commons. Not affiliated with NHTSA, the EPA or Ram. How we calculate this →